Shipping policy

All products sold by Philip Craft Studio are digital downloads. No physical items will be shipped.

Digital Delivery

Files are delivered electronically immediately after successful payment.

Customers can access their files through:

• Order confirmation page
• Download email
• Customer account

Download Format

Files are usually provided in ZIP format and may contain multiple embroidery machine formats. Please unzip files before use.

Support

If you experience any problems downloading or accessing your files, please contact us and we will assist you as quickly as possible.

Delivery Delays

In rare cases, digital delivery may be temporarily delayed due to payment verification or technical issues.